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Browse our FAQs for quick answers to common questions about heat pump cost, efficiency, and installation. Still need help? Scroll down for our contact info - our team is happy to provide personalized support.
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How does a heat pump impact my energy bill?
The impact of a heat pump on your energy bills depends on the heating system you would be replacing.
If you heat your property with oil, propane, or an electric furnace, you will likely notice considerable savings.
If you currently use a gas furnace, your monthly energy bills will likely be similar to those with a heat pump. However, it’s important to note that heat pumps have an average lifespan of 20 years, almost twice as long as a typical gas furnace, so you’ll need to replace it less often, leading to long-term savings. Future changes in electricity prices—such as increasing renewable energy adoption, policy incentives, or smart tariffs—could further improve the cost-effectiveness of a heat pump over time.
If you heat your property with oil, propane, or an electric furnace, you will likely notice considerable savings.
If you currently use a gas furnace, your monthly energy bills will likely be similar to those with a heat pump. However, it’s important to note that heat pumps have an average lifespan of 20 years, almost twice as long as a typical gas furnace, so you’ll need to replace it less often, leading to long-term savings. Future changes in electricity prices—such as increasing renewable energy adoption, policy incentives, or smart tariffs—could further improve the cost-effectiveness of a heat pump over time.
Are heat pumps noisy?
Concerned about heat pump noise? Heat pumps operate between 40-60 decibels, which is similar to the sound levels made by a fridge. Because they operate outside, there are strict rules on the noise heat pumps are allowed to produce. As a result, one study found that 85% of people were satisfied with the noise levels.
Heat pumps will make slightly more noise when they are heating the home to higher temperatures and using more energy, or when they are on a defrost cycle. A defrost cycle is typically only when the outdoor temperature drops below 40°F and typically lasts 10 minutes.
Heat pumps will make slightly more noise when they are heating the home to higher temperatures and using more energy, or when they are on a defrost cycle. A defrost cycle is typically only when the outdoor temperature drops below 40°F and typically lasts 10 minutes.
Do air source heat pumps work in cold weather?
Our group buying program secures cold-climate heat pumps that perform exceptionally well in harsh winter conditions. Research shows that these heat pumps can outperform traditional fossil fuel heating systems even in temperatures as low as -20°F. They are widely used in Norway, Sweden, and Finland—countries known for their severe winters. In the U.S, adoption is growing, with over 15% of households now using heat pump technology.
Why do I have to pay a deposit?
We ask you to confirm your participation and show your commitment by paying a $150 deposit after you accept your personal offer. This deposit helps us secure the necessary steps and preparations for your consultation with the winning contractor.
Should the consultation reveal that your property is unsuitable for a heat pump installation, you are eligible for your deposit to be refunded.
Should the consultation reveal that your property is unsuitable for a heat pump installation, you are eligible for your deposit to be refunded.
How do I know if my house is suitable for a heat pump?
Our registration process is designed to help determine whether your home is suitable for a heat pump installation. Our registration screens for properties that do not meet basic requirements, such as:
- Not owning the property in question
- Lack of space for a heat pump
If your home passes these initial checks, the next check involves a consultation by our vetted and qualified contractors. They will conduct remote and on-site surveys to evaluate the specific characteristics of your property, ensuring that a heat pump can be installed and operate effectively.
If the surveys determine that your property isn’t suitable for a heat pump, the process will end and you will receive your deposit back in full. This ensures you have peace of mind and clarity before proceeding with an installation.
- Not owning the property in question
- Lack of space for a heat pump
If your home passes these initial checks, the next check involves a consultation by our vetted and qualified contractors. They will conduct remote and on-site surveys to evaluate the specific characteristics of your property, ensuring that a heat pump can be installed and operate effectively.
If the surveys determine that your property isn’t suitable for a heat pump, the process will end and you will receive your deposit back in full. This ensures you have peace of mind and clarity before proceeding with an installation.
Is there a warranty with the heat pump installation?
Yes, all heat pump installations come with an extended warranty. Every certified contractor we partner with is required to offer at least a 5-year product warranty on the heat pump and a minimum 2-year workmanship warranty. This protects your investment and ensures peace of mind, covering any issues with the heat pump during the warranty period. To confirm the warranties the contractor has secured for you, please consult with your personal offer.
What kind of maintenance is required for air-source heat pumps?
There are no compulsory safety checks required for heat pumps like there are for gas boilers, however, manufacturers do recommend that heat pumps are checked annually to ensure they are running at peak efficiency.
Learn more about air source heat pump maintenance here.
Learn more about air source heat pump maintenance here.
How much does a heat pump cost?
Heat pump costs can vary widely depending on several factors, including the size of your home, local climate, and geographic location. The total cost—which includes the unit itself, installation, and materials—typically ranges from $17,000 to $30,000. Learn more about the cost here.
Battery storage question
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Ev charging point question
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
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