Privacy Policy

Last updated: March 2025

Introduction

iChoosr is an independent expert in organising group buying programs across the United States of America. We value your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains what personal information we collect, how we use and process it, and your rights under applicable United States data protection and privacy laws.

This Policy applies to personal data collected when you use our website and services.

What personal information do we collect?

We collect personal information necessary to organise programs and provide you with personalised offers.

This may include:

• Name
• Address
• Telephone number
• Email address
• Date of birth (if you accept the offer)
• Social Security Number (if you accept the offer)
• Bank account number and account holder’s name (if you accept the offer)

In addition, we collect property-specific data to generate accurate personal offers but not limited to, such as:

• Number of bedrooms
• Type of heating
• Property ownership status
• Property type
• Energy Performance Certificate (EPC) status
• Insulation levels
• Space requirements for product installation

Legal basis for processing

We process your personal data based on the following legal grounds:

• Performance of a contract: to provide services you have requested, such as offering personal deals.
• Consent: for sending marketing communications (which you can opt out of at any time).
• Legitimate interest: to improve our services and ensure effective operation of our programs.

For what purposes do we process your personal information?

Your personal data is processed to:

• Collect necessary data for suppliers to determine offers (this data is anonymised at this stage)
• Provide personal offers from winning suppliers
• Share data with the supplier if you accept the offer
• Communicate with you about the program, including reminders
• Conduct optional customer satisfaction surveys (with your consent)
• Analyse anonymised data to improve services

Marketing communications

With your consent, we may send you information about sustainable energy-related products and services up to four times per year.

You can unsubscribe at any time via the link in our emails, by calling us, or writing to us. If you unsubscribe, you will no longer receive updates about current or future programs.

Data retention

We retain personal data only as long as necessary for the purposes outlined in this Policy. If you unsubscribe, your data will be erased after six months for administrative purposes. If your account remains inactive for four years, your data will be automatically deleted.

Communication methods

We primarily communicate via email. You may also receive important updates by SMS.

If you need to update your personal data or have questions, you can reach us by telephone, email, or via the contact form on our website.

Sharing your data

We may share your personal data:

• With Community Leaders (e.g. local authorities or non-profit partners such as Solar United Neighbors)
• With winning suppliers, if you accept a personal recommendation
• With Transmission and Distribution Utilities (TDUs), where applicable, for commercial registrants
• With service providers, such as survey platforms, who operate under strict data protection agreements.

We do not sell your personal data. We may share anonymised statistical data with Community Leaders to improve our services.

Sensitive personal information

We collect sensitive information (e.g. Social Security Number, bank account details) only when necessary to fulfil contractual or legal obligations. We do not use this information for marketing, profiling, or advertising. Where applicable, you may request to limit the use of sensitive data by contacting us directly.

Data transfers outside the USA

While data is primarily processed in the USA, in some cases it may be transferred to other countries. In those cases, we apply appropriate safeguards to ensure your data remains protected, such as contractual agreements and technical controls.

Cookies and online tracking

Our website uses cookies, some of which may collect personal data. You can manage preferences through our Cookie Banner or Policy.